At Turkuazs, customer satisfaction is always our top priority.Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping.Our product quality is guaranteed. However, you do need to carefully and accurately check your size before buying.Please kindly refer to the size charts on the product page.

If you are not satisfied with the items you received, we can easily arrange an exchange or a refund for you.We are here to help! Please feel free to contact us if you have any issue with your order!


30 Day Returns Warranty:

Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item,the wrong size or the wrong product, please contact us immediately at our Customer Service .


Satisfaction Guarantee:

Your satisfaction is our priority!

Turkuazs temporary policy: If you are dissatisfied with your order, please contact us within 30 days of receiving the product.We support within 7 days customers can return and exchange without reason and unconditional.

For all original free-shipping orders,the customers will be responsible for the returning shipping fee or exchange shipping fees.


Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product. Please contact the customer service to get the return address.